Want to unlock your iPhone XS so you can use it, but Face ID is a problem? This will prove to be very inconvenient as facial recognition is still one of the safest and fastest ways to start using your idle mobile phone. You will then see with this article all the steps to follow in order to try to make the Face ID function operational again.
If Face ID no longer activates on your iPhone XS, restart your mobile phone
If you notice a bug with the Face ID of your iPhone XS, turn off then turn on your mobile phone. Next, type your access code then try using Face ID again. Restarting your mobile phone may have fixed your breakdown de facial recognition .
Problem Face ID: Make sure your iPhone XS is up to date
Check for possible updates if Face ID is ever having a problem on your mobile phone. Migrate to the most recent version of iOS and then test the Face ID function again with your iPhone XS.
Is the Face ID function set up well from your iPhone XS?
First, you will need to ensure that the Face ID functionality is properly configured with your mobile phone. Here's how:
- Open the game Settings of your iPhone XS
- You have to go on Face ID and code
- Check that Face ID is properly configured and that all of the features with which you wish to use it, such as Unlock iPhone by way of example, are correctly activated
Are the methods for unlocking your mobile phone optimal?
If you want to use the Face ID function with your iPhone XS, the brightness from your mobile phone or sufficient and that you find in a sufficiently bright place so that your facial features can be recognized. Likewise, your face or, well discovered to be detected by your iPhone XS camera. If you wear sunglasses , remove them. Also be careful not to cover the camera of your mobile phone with your finger when unlocking.
Is the TrueDepth camera clogged?
Also check that the camera TrueDepth of your iPhone XS is clear. If dust or debris is there, remove it. If a layer of oil or the like covers the camera of your iPhone XS, clean the lens with a clean, dry, lint-free towel.
Face recognition problem with your iPhone XS: reset Face ID
It will be possible to reset Face ID from your iPhone XS. It is of course possible to configure this function again later. We will see the steps to follow in order to reset the Face ID function on your iPhone XS:
- Open the game Settings of your iPhone XS
- Visit Face ID and code
- Press reset Face ID
Here is the procedure to follow in order to configure the Face ID function again on your iPhone XS:
- Open the game Settings of your iPhone XS
- Press Configure Face ID
- Reconfigure Face ID functionality on your iPhone XS
Setting up a 2nd skin on your iPhone XS
For' prevent the detection malfunctions of your face by your iPhone XS, we advise you to add a 2nd appearance. This second appearance will adapt to your changes in physical appearance. We will see how to do:
- Open the game Settings of your iPhone XS
- Press Configure Face ID
- Press Configure a 2nd appearance
- Stand facing your mobile phone then put your face in the frame
- Slowly move your face to complete the circle
- Press Accessibility options
- Press Continue
- Slowly move your face to complete the circle a second time
- Press OK
Contact Apple Support and add a 2nd skin to your iPhone XS
If your mobile phone's facial recognition failure persists, you can contact Apple Customer Service to see if it is possible to have your mobile phone repaired.
In the event that you want other tutorials on your iPhone XS, you can look at the other articles in the category: iPhone XS.
