Want to unlock your iPhone 13 Pro Max to use it, but Face ID no longer works? This will prove to be very inconvenient because facial recognition remains one of the safest and fastest ways to start using your laptop in standby. We will then detail with this article the steps to follow in order to try to make the Face ID functionality operational again.

Face ID no longer works iphone-13-pro-max

If Face ID no longer works on your iPhone 13 Pro Max, restart your phone

If you observe a malfunction concerning the Face ID of your iPhone 13 Pro Max, turn off then turn on your mobile phone. Next, type your confidential access code then try using Face ID again. Restarting your laptop may have solved your breakdown de facial recognition .

Face ID that no longer works: check that your iPhone 13 Pro Max is up to date

Check for possible updates if Face ID no longer works on your cellphone. Then migrate to the latest version of iOS and then test the Face ID functionality again on your iPhone 13 Pro Max.

Is the Face ID functionality correctly configured on your iPhone 13 Pro Max?

First of all, you will need to make sure that the Face ID functionality is correctly configured on your cellphone. Here is the technique:

  • Go to the game Settings of your iPhone 13 Pro Max
  • Visit Face ID and code
  • Be sure that Face ID is properly configured and that all of the features with which you wish to use it, such as Unlock iPhone for example, are correctly activated

Are the conditions for unlocking your mobile phone optimal?

To use the Face ID feature on your iPhone 13 Pro Max, you will need the brightness from your laptop or sufficient and that you find in a fairly bright place so that the majority of your facial features can be recognized. Likewise, your face or, well discovered to be able to be detected by the camera of your iPhone 13 Pro Max. If you wear sunglasses , remove them. Also be careful not to cover your phone's camera with your finger when unlocking.

Is the TrueDepth camera clogged?

Also make sure the camera TrueDepth of your iPhone 13 Pro Max is clear. If dust or debris is there, remove it. If a layer of oil or the like covers the camera of your iPhone 13 Pro Max, clean the lens using a clean, dry, lint-free towel.

Facial recognition problem from your iPhone 13 Pro Max: reset Face ID

It is possible to reset Face ID from your iPhone 13 Pro Max. It is of course possible to configure this feature again afterwards. We will see the steps to follow to be able to reset the Face ID functionality from your iPhone 13 Pro Max:

  • Go to the game Settings of your iPhone 13 Pro Max
  • Go to Face ID and code
  • Press reset Face ID

Here are the steps to follow in order to configure the Face ID functionality again on your iPhone 13 Pro Max:

  • Go to the game Settings of your iPhone 13 Pro Max
  • Press Configure Face ID
  • Reconfigure Face ID functionality from your iPhone 13 Pro Max

Setting up a new look on your iPhone 13 Pro Max

For' prevent the detection issues of your face by your iPhone 13 Pro Max, we advise you to add a new appearance. This second appearance will adapt to your changes in physical appearance. We will see how to go about it:

  • Go to the game Settings of your iPhone 13 Pro Max
  • Press Configure Face ID
  • Press Configure a new appearance
  • Stand in front of your laptop and put your face in the frame
  • Gently move your face to complete the circle
  • Press Accessibility options
  • Press Continue
  • Gently move your face to complete the circle a second time
  • Press OK

Contact Apple Support and add a second skin to your iPhone 13 Pro Max

If your laptop's facial recognition failure persists, you can contact Apple after-sales service to see if it is possible to have your laptop repaired.

If you want other tutorials on your iPhone 13 Pro Max, we invite you to consult the other articles in the category: iPhone 13 Pro Max.