It may be that even if your iPhone XS is on, your screen remains black, making it difficult to use your device. It is also possible that theyour iPhone XS screen gets stuck on the Apple logo. In this situation, you will have to perform certain operations to then try to repair your iPhone XS. In fact, you will see in this article the different steps to follow in the event that the screen of your iPhone XS is stuck on a black background, despite the fact that it is still on.
If your iPhone XS is on but your screen remains black, force restart your smartphone
Force restarting your iPhone XS will allow you to fix the black screen failure you are experiencing on your smartphone. Once your smartphone restarts, wait to see if your screen lights up.
iPhone XS screen stuck on a black background: Drain your smartphone battery
It may be that despite the fact that your iPhone XS is on (because you perceive a certain brightness or because it vibrates for example), you have to wait for your smartphone to completely drain its battery. Once your iPhone XS is off, plug it into a power source using an Apple-approved USB cable. Once your iPhone XS has charged, try turning it on again.
The screen of your iPhone XS turns on but remains frozen on a black color when switching on: the recovery function
If the screen of your iPhone XS turns on but remains stuck on a black color when it is turned on, you must follow the following tutorial:
- Reconnect your iPhone XS to your Mac
- Open the Finder
- Open iTunes
- Identify the version de MacOS present on your Mac
- Select your iPhone XS on your Mac
- Press and hold the side keys of your iPhone XS until the screen of the recovery mode is displayed
- Select Update
Black screen after dropping your phone in liquid
It may be that theyour iPhone XS screen is black following contact with a liquid. This tutorial will explain all the steps to follow in order to repair your smartphone and be able to use it again, whether it is for any liquid (water, drink, etc.). In any case, it will not be necessary do not turn your iPhone XS back on directly after dropping into a liquid .
If your iPhone XS screen is black after being dropped, contact Apple Support
It is common that after being dropped, the screens of some iPhones remain stuck on a black color . In this situation it is damage related to the breakage of certain components which will have to be analyzed by professional technicians . You will therefore have the possibility of joining the Apple after-sales service or go directly to the Apple Store nearest with guarantee of your product.
If you are looking for other information on your iPhone XS, we invite you to explore the other pages in the category: iPhone XS.
