It may be that although your iPhone XS Max is on, the screen remains black, making it impossible to use your device. It is also possible that theyour iPhone XS Max screen is stuck on the Apple logo. In this situation, you will have to perform various manipulations in order to try to repair your iPhone XS Max. Thus, you will see with this article the steps to follow in the event that the screen of your iPhone XS Max is stuck on a black background, despite the fact that it is still on.
If your iPhone XS Max is on but the screen remains black, force restart your phone
Force restarting your iPhone XS Max will allow you to fix the black screen failure you are experiencing on your cellphone. Once your laptop restarts, wait to see if the screen turns on.
iPhone XS Max Screen Stuck on Black Background: Drain Your Mobile Battery
It may be that despite the fact that your iPhone XS Max is on (because you perceive a certain brightness or because it vibrates for example), you will have to wait for your laptop to completely drain its battery. Once your iPhone XS Max is off, connect it to a power source using an Apple-approved USB cable. Once your iPhone XS Max has charged, try turning it on again.
The screen of your iPhone XS Max turns on but remains stuck on a black color when switching on: recovery mode
If the screen of your iPhone XS Max turns on but remains stuck on a black color when it is turned on, you will need to follow the following steps:
- Connect your iPhone XS Max to your Mac
- See you in the Finder
- See you in iTunes
- Identify the version de MacOS installed on your Mac
- Select your iPhone XS Max from your Mac
- Press and hold the side keys of your iPhone XS Max until the screen of the recovery mode is displayed
- Select Update
Black screen after dropping your laptop in liquid
It may be that thescreen of your iPhone XS Max is black following contact with a liquid. This article will explain all the steps to follow in order to repair your laptop and be able to use it again, whether it is for any liquid (water, drink, etc.). In any case, it will not be necessary especially not turn on your iPhone XS Max again directly after dropping into a liquid .
If your iPhone XS Max screen goes black after a drop, contact Apple Support
It is common that after a fall, the screens of some iPhones remain stuck on a black color . In this case it is damage related to the breakage of certain components which will have to be analyzed by professional technicians . You will therefore have the possibility of contacting the Apple after-sales service but also to go directly to the Apple Store nearest with guarantee of your product.
If you are looking for other solutions on your iPhone XS Max, we invite you to browse the tutorials in the category: iPhone XS Max.
