It is likely that although your iPhone 11 is on, your screen remains black, making it very difficult to use your device. It is also possible that theyour iPhone 11 screen is stuck on the Apple logo. If this is the case, you will have to perform various operations to then try to repair your iPhone 11. Thus, you will see with this article all the steps to follow in the event that the screen of your iPhone 11 is stuck on a background black, despite the fact that it is still running.

On but screen stays black iphone-11

If your iPhone 11 is on but your screen remains black, force restart your phone

Force restarting your iPhone 11 will help you fix the black screen issue you are having with your phone. Once your laptop restarts, wait to see if your screen lights up.

iPhone 11 screen locked on a black background: drain your mobile battery

It is likely that despite the fact that your iPhone 11 is on (because you perceive a certain luminosity or because it vibrates for example), you will have to wait for your cellphone to completely drain its battery. Once your iPhone 11 is off, plug it into a power source using an Apple-approved USB cable. Once your iPhone 11 is charged, try turning it on again.

The screen of your iPhone 11 turns on but remains frozen on a black color when switched on: the recovery function

If the screen of your iPhone 11 turns on but remains stuck on a black color when it is turned on, you will have to follow the steps below:

  • Reconnect your iPhone 11 to your Mac
  • Open the Finder
  • Open iTunes
  • Identify the version de MacOS present on your Mac
  • Select your iPhone 11 from your Mac
  • Press and hold the side keys of your iPhone 11 until the screen of the recovery mode is displayed
  • Select Update profile

Black screen after immersing your device in liquid

It is likely that theyour iPhone 11 screen is black following contact with a liquid. This tutorial will explain all the steps to follow in order to repair your laptop and be able to use it again, whether it is for any liquid (water, drink, etc.). In any case, it will not be necessary do not turn your iPhone 11 back on directly after dropping into a liquid .

If your iPhone 11 screen goes black after a drop, contact Apple Support

It will be common that after a fall, the screens of some iPhones remain stuck on a black color . In this situation it is damage related to the breakage of certain components which will have to be analyzed by professional technicians . You therefore have the option of contacting the Apple after-sales service but also to go directly to the Apple Store nearest with guarantee of your product.

In the event that you are looking for other tutorials on your iPhone 11, we invite you to browse the other articles in the category: iPhone 11.