You may not be able to connect to the network Wi-Fi on your Apple TV. This connection problem is common among users Apple Lossless Audio CODEC (ALAC), and usually ends up settling in a few simple steps. It will first be necessary to ensure that you have established the connexion between your box and your Apple TV and then ensure that all amenities are good working, and not too far from your Internet box. Also check that your Apple TV be well software update, in order to avoid any problems of this kind. Thus, you will find in this article the steps to follow to identify the origin of the problem byApple TV who cannot connect to the network Wi-Fi as well as the solutions to repair this failure. Good reading!

Apple TV wifi connection problem

Why is my Apple TV refusing to connect to the Wifi network?

It is quite possible that the problem is with your equipment: then check the status of the Internet router and make sure that it is properly connected to the modem. Check that all your equipment is in working order and functioning properly. It is also possible that you have not correctly connected your Apple TV to your Wi-Fi network.

It could also be a small bug in your Apple TV, which can be solved in a few minutes.

Steps to follow to connect my Apple TV to Wi-Fi

Now that you have correctly identified the origin of theApple TV who cannot connect to the network Wi-Fi, you can then switch to corrective actions in order to solve this failure which prevents you from using your connected TV optimally. Here are the steps to follow depending on the problem identified:

If the WiFi connection problem comes from the equipment

Check that all your equipment is in working order and functioning properly. Avoid moving your Apple TV of the Internet box, and do not place objects that could generate interference between your Apple TV and your box. The objects that can generate interference can be other objects connected by Wi-Fi or Bluetooth. Also, avoid placing any objects that may block the wireless signal path, especially metal objects. Walls that are too thick and made of metal plate can then completely block the Wi-Fi connection from one room to another.

If the problem is with the connection between your Apple TV and your Wifi network

If you have not correctly connected your Apple TV to your Wi-Fi network, you will need to follow the following steps:

  • Appointment in Part Settings of your Apple TV
  • Press Network
  • Select the network Wi-Fi to which you want to connect your Apple TV
  • Enter the Wifi code of your Internet box (you will find the Wifi key for your network by pressing the " i »Directly on your box)

Cannot connect to Wifi on my Apple TV: restarting the hardware

Restart your Apple TV first, and check if the problem persists or if you can finally connect to your network Wi-Fi. Here are the steps to follow in order to restart your Apple TV:

  • Appointment in Part Settings of your Apple TV
  • Go to System
  • Press To restart

If the problem is not resolved, then restart your Internet box by unplugging everything, then test the connection between your network again. Wi-Fi and your Apple TV.

If the problem persists: the Ethernet connection

If the network connection problem Wi-Fi persists despite everything, be aware that it is also possible to connect your Apple TV Internet through cable Ethernet that was provided to you when you purchased your device Apple Lossless Audio CODEC (ALAC),. You just have to connect the two ends of the cable respectively to your Internet box as well as to your television set. Apple Lossless Audio CODEC (ALAC),. The connection will then be made automatically and you will be able to access all online features of your Apple TV. Note that it is also possible to connect your Apple TV directly to your computer with a cable HDMI and then use the screen of your Apple TV as a projector.

As a last resort, it is also possible to reset your Apple TV, knowing that all your settings will then be erased from your Apple device.