You may have a problem with the app Netflix of your Apple TV. The app may then refuse to open on your TV. Apple Lossless Audio CODEC (ALAC),. If the app Netflix does not work, several reasons may be the cause. In general, all of the other applications that you use on your Apple TV will not present any problems and will function normally: the problem is therefore very specific to the app Netflix. So, you will find in this article how to use the application correctly Netflix on your Apple TV as well as the steps to follow to solve your problems with the application Netflix of your Apple TV. Good reading!

Netflix Apple TV app problem

How to use Netflix on my Apple TV

To configure the app Netflix with your Apple TV, you will first have to go to the main menu of your Apple TV then press Netflix.

You will then have to enter the email address linked to your account Netflix as well as your password in the " Already a member? Log in"

The trick is played, your Apple TV is now connected to your account Netflix.

Why is the Netflix app not working on my Apple TV?

There may be a mismatch between the version of the system used on your Apple TV and the app Netflix of your Apple TV Indeed, very often, the fact of not regularly updating its devices Apple Lossless Audio CODEC (ALAC), can cause some bugs and some incompatibilities. Yes Netflix grinds and takes too long to load a movie or series, the problem is then your Internet connection: it may be that the Wifi connection between your Apple TV and your network is not optimal.

Fix the problem with the Netflix app on my Apple TV

An excellent corrective action to overcome the problem of the application Netflix that is not working properly on your Apple TV is simply update the latter. Here are the steps to follow to update your Apple TV:

  • Appointment in Part Settings of your Apple TV
  • Go to System
  • Press Software updates
  • Press Update software
  • Press Download when you see the update available
  • Press Installer

Wait for the update process to finish: do not interrupt the download. Once the update is successfully installed, your Apple TV will restart automatically.

Note that it is also possible to update your Apple TV automatically, by modifying certain parameters. Here are the steps to follow to configure automatic updates for your Apple TV:

  • Appointment in Part Settings of your Apple TV
  • Go to System
  • Press Software updates
  • Press Update automatically

So, as soon as an update is available, your Apple TV will download and install it automatically, without you having to do anything.

If you find that the problem persists and is caused by your Apple TV, you can try to reset your Apple TV. Please note, however, that all saved parameters (preferences, accounts, etc.) will then be erased.