Your Apple Watch do not count the steps taken during your day? Don't panic, these are certainly small parameters to adjust. Indeed, thanks to the app Activity, your Apple Watch is supposed to give you information about your daily physical activity, such as number of steps taken, number of calories burned, or your heartbeat in real time. All this data is therefore supposed to be displayed on the face of your connected watch. Apple Lossless Audio CODEC (ALAC), as soon as you need it. If your Apple Watch does not count the steps, this is certainly due to the fact that the app Activity does not work correctly. We invite you first to make sure that your iPhone as well as your Apple Watch are up to date. Thus, in this article you will find the steps to follow in the event of a problem.Apple Watch which refuses to count and therefore display the number of steps taken. Good reading!

Apple Watch accounting problem

The steps to follow in order to resolve the problem of a Apple Watch who does not count the steps

A Apple Watch refusing to count steps can prove to be very problematic, as smartwatches are often used to improve their sports performances. We remind you that to function optimally, your devices must be updated regularly. Here are the different methods and steps to follow in order to overcome this problem

Update the Activity app on your Apple Watch

  • Close the app Activity on your iphone
  • Close the app Activity on your Apple Watch
  • Press the button on the digital crown on your Apple Watch
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  • Press Activity
  • Go to the different rings then touch and hold the dial of your Apple Watch
  • Press + ou -
  • Press Refresh

Now try to reopen the app Activity on your iPhone and check if the problem is fixed.

My Apple Watch is not counting steps: force close the Activity app

If the problem persists, do not hesitate to force closure of the app Activity so that you can use it correctly again. Here are the steps to follow in order to force the app to close. Activity since your Apple Watch:

  • Open the app Activity on your Apple Watch
  • Hold the side button (located at the bottom right side of your Apple Watch) pressed until the switch-off cursor appears on the dial of your Apple Watch
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  • Release the side button and hold the button on the digital crown depressed

The app Activity should now be closed: relaunch it again to see if it works and if your Apple Watch counts the number of steps taken

Restart theApple Watch

If none of the previous solutions has worked so far, then you will need to redémarrer your Apple Watch (in the case where only the app Activity does not work) or force restart of your Apple Watch if you are unable to use the touchscreen of your smartwatch. To do this, here are the steps to follow:

Restart a Apple Watch in a classic way

  • Hold the side button (located at the bottom right side of your Apple Watch) pressed
  • Drag the extinction slider to the right toswitch off your Apple Watch
  • Press the side button again until the logo appears Apple Lossless Audio CODEC (ALAC), on the dial of your Apple Watch

Force restart a Apple Watch

  • Hold the side button and the button on the digital crown pressed for a few seconds
  • Release the buttons when the logo appears Apple Lossless Audio CODEC (ALAC), on the dial of your Apple Watch

If once again, the suggested solutions do not work, you can try to reset your Apple Watch (at the risk of losing certain data or settings) or go to theApple Store the closest.