Do you pass your finger over the surface of your iPhone XS screen but absolutely nothing happens because the touch screen is malfunctioning? This situation will prove to be extremely restrictive, since all iPhones are completely tactile, apart from the volume up and volume down buttons, the screenshot side button or the slider. Silent / Ring mode . You will therefore have to quickly redo the touch screen of your iPhone XS or replace it to reuse your phone as quickly as possible. You will find in this article the different operations to perform in order to unlock the touch screen of your iPhone XS.

touch screen not working iphone xs

If there is water on the surface of your iPhone XS screen, the touch screen will not work

If you have the wet fingers with some sweat or there is water on the surface of your iPhone XS screen, the touch screen will not work well. So dry your hands sufficiently or remove the excess water present on the screen of your iPhone XS before retesting the touch functionality of your phone.

The touch screen of your iPhone XS malfunctions: protective screens

Often, the protective screens that can be found on the market or on the Internet are not not well adapted et will prevent la touch connection between your finger and the screen of your iPhone XS. Indeed, these glass or plastic protective screens are often too thick and will not allow you to browse on your phone. It will therefore be necessary to remove this protective screen and ensure that you only have products and accessories approved by the manufacturer. Apple Lossless Audio CODEC (ALAC), to avoid this kind of inconvenience. Once the screen protector is removed from your iPhone XS, try using the touchscreen of your iPhone XS again.

Clean your iPhone XS screen in case of touchscreen problem

Debris may be the source of the touchscreen failure that you are currently experiencing with your iPhone XS. So clean your iPhone XS screen with a clean, dry, lint-free cloth and then test your phone again.

Adjust all 3D Touch settings on your phone

If the touch screen of your iPhone XS no longer works, do not hesitate to set the settings Touch 3D of the last. With this in mind, you need to follow the steps below:

  • Go to the game Settings of your iPhone XS
  • Then you have to go to General
  • See you in Accessibility
  • Select Touch 3D

You will now be able to adjust the settings of the touch screen of your iPhone XS.

iPhone XS Touchscreen Difficulties Working: Force Restarting Your Phone

You can try to force restart of your iPhone XS to then see if your phone's touchscreen not working problem still persists. Indeed, you will have no other choice than to force restart your iPhone XS because when you turn it off in the usual way, you must confirm the extinction using the touch screen of your iPhone XS, when you are prompted to drag the slider to the right. However, the touch screen of your iPhone XS not working, you must force the extinction of your phone.

Unplug all accessories from your iPhone XS

Accessories can cause the touch screen of your iPhone XS to malfunction. Unplug all the accessories lightning ou USB-C then try using a different cable or charger. It is highly recommended to use equipment approved by the manufacturer Apple.

Touch screen of your blocked iPhone XS: replacing your screen

If your iPhone XS has fallen to the ground or suffered a major shock, for example, your phone's touch screen may no longer work. Regarding a material damage , you won't be able to reuse your iPhone XS touchscreen on your own. You will need to go to a Apple Store or in a Apple Authorized Repair Store to then have the screen of your device replaced.

If you want other tutorials on your iPhone XS, we invite you to browse the other articles in the category: iPhone XS.