The keyboard and mouse on your Macbook Air no longer work? The first time you use it, or even after a while, your keyboard and mouse on your device may no longer work. There are several possible problems: either your keyboard and mouse stay blockedor he doesn't answer more, or even not light up more or are not not recognized at startup of your Macbook Air. The trackpad your Macbook Air device can also experience this kind of problem and get stuck. It may also be that the problem is more localized and that only some keys on your keyboard Macbook Air stopped working or your keyboard stopped responding after you cleaned it. No matter the origin of your problem, this article gives you solutions in order to overcome this problem of mouse or keyboard that stops working so that you can use your Macbook Air device optimally.

keyboard trackpad mouse macbook air no longer work

Your Macbook Air does not recognize the mouse, trackpad, or keyboard when your device starts up

If your devices are not recognized, you can do a few checks:

  • Check that the Souris, wireless trackpad and the keyboard are well activated
  • Check state of charge of your keyboard, your wireless trackpad as well as your Souris
  • Check that the Bluetooth is activated so that your devices can work wirelessly
  • Check that your Souris, keyboard ou wireless trackpad be good Compatible with your Macbook Air.

Here are detailed steps to follow for each of these checks.

If after all these checks your wireless mouse, keyboard or trackpad still does not work, you can try turning your device off and on again. Macbook Air. If you encounter a similar problem, we recommend this article which gives you more details the steps to follow in the event of non-recognition of external devices (mice, USB keys, keyboards, external hard drives, etc.).

Your Macbook Air keyboard, trackpad or mouse gets stuck and unresponsive

First of all, it may be that only some Touches of your keyboard no longer respond or work poorly. In this case, here are the steps to follow:

Some keys on the Macbook Air keyboard do not work

In this case, you will need to use the keypad viewer to diagnose keypad operation and key response. To do so:

  • Click on the small apple black located at the top left of your screen and enter the " System Preferences". Then select " Language and region« 
Macbook Air keyboard keys not working
  • Click on the " Keyboard Preferences« 
Macbook Air keyboard blocked
  • Go to the tab « Input methods« 
  • If the keyboard language used is not listed in the left part, you will have to click on the + and make your selection among the languages ​​displayed then you will have to check the box " Display the input menu in the menu bar."
keyboard keys remain blocked
  • Press the " Keyboard "Then" Show keyboard and emoji viewer« 
keyboard keys remain blocked
  • Go to the menu " Order entry »In the menu bar. Select " Show Keyboard Viewer". The viewer thus presents the keyboard layout
  • You can now press the defective key and make sure that the same touch lights up on the keyboard viewer. If this key lights up, it means that it is working and is supposed to respond.

Be careful to check that the option " Mouse Keys »Is not activated. Indeed, this feature can cause the keyboard keys to stop responding or malfunction. To deactivate the "Mouse keys" option, simply go to the " System Preferences". Then click either on the " Accessibility "If you are under OS X 10. 8 or on the" Universal Access »If you are under OS X 10.7.5. You just have to choose the option " Mouse and Trackpad " and then deactivate the "Mouse keys" functionality.

Your Macbook keyboard no longer works after cleaning

After a cleaning too much " supported »Or after using too aggressive products, the keyboard of your Macbook Air device may be unresponsive. Sometimes it can work for a few minutes and then stop working after a little while. Usually, the keys on your keyboard will gradually resume working, but this may take time.

How to clean a Macbook keyboard?

Hold your Macbook Air at a 75-degree angle so that it isn't completely vertical. You can then spray compressed air on the entire keyboard by performing a horizontal movement. You will need to repeat this action by turning your Macbook Air device on all sides. Be sure to use the rod supplied with the compressed air so that you can control the air flow. Be careful keep a distance of about 13mm from the keyboard during the entire cleaning process of your keyboard. For disinfect keys on your keyboard, you can use specific wipes for computers.

My Macbook Air's mouse gets stuck or the cursor doesn't move normally

Here are the steps to follow in case of a mouse that does not respond in a normal way, having previously tried to make your mouse work on another surface:

  • Go to the little one's menu apple black at the top left of your Macbook Air screen. Then select the menu " System Preferences "Then click on the" Mouse". You can now adjust the " displacement " for'adjust pointer speed.
Macbook Air mouse no longer works, cursor stuck

Also, be sure not to use a multitude of Bluetooth wireless devices. Indeed, if there are too many, they can alter the connection and therefore make certain other devices less receptive. The movement of the wireless mouse cursor can be a direct consequence of this.

How do I clean my wireless mouse?

Cleaning your wireless mouse should be done regularly if you want your device to perform optimally and maximize its life. Here are the steps to follow in order to clean the wireless mouse glass:

  • Turn the wireless mouse over and locate the location of the sensor. Check to see if there is dust or dirt on it.
  • Use compressed air to gently clean the location of the sensor in case you find any dirt or dust.

Be careful never to use harsh products such as bleach or alcohol to clean your Macbook Air's mouse, trackpad, or keyboard.

Macbook Air wireless trackpad stops responding correctly

First make sure thatonly one part of your finger is in direct contact with the touch surface of the trackpad from your Macbook Air device. Occasionally, part of your hand or wrist may also be in contact with the trackpad, affecting its functionality. Also be sure to remove all Jewelry from your hands (rings, bracelets) which can cause dysfunctions and be at the origin ofinterference. Also make sure your wireless trackpad is ok powered: The batteries or the trackpad battery must have sufficient charge in order to function optimally.

How do I clean the Trackpad of my Macbook Air?

Un dirty trackpad ou gras can also affect the proper functioning of your device. You should know thatoil or lotion that comes in contact with the trackpad of your device will minimize its functionality. The trackpad's touch surface must not come into contact with liquids and must not get wet. For cleaning, you will need use a smooth (lint-free) cloth dampened with a little water.