Are you trying to immortalize a moment by taking a photo or a video using your iPhone XS, but the camera on it does not work? Today, we hardly use conventional cameras anymore, as the cameras of our mobile phones prove to be efficient. In fact, it will be extremely annoying to find that the rear camera of your iPhone XS is malfunctioning. We will detail in this article why the rear camera of your iPhone XS no longer works as well as how to fix it.

rear camera not working iphone xs

If the rear camera of your iPhone XS no longer works, turn your smartphone off then on again

First, it will take redémarrer your iPhone XS. It is actually the first reflex to adopt if there was a malfunction of your device. It will be strongly advised to turn off and turn on your iPhone XS quite often, in order to carry out a parts reset and thus avoid certain operating problems.

Image not clear or blurry from the rear camera of your iPhone XS: clean the camera glass

You're likely to see smudges or streaks in the photos and videos you capture with your iPhone XS. These tasks will be able to come from certain types of dirt : do not hesitate in this specific case to clean rear camera glass your smartphone using a dry, clean, lint-free cloth.

iPhone XS rear camera black screen bug: close then reopen the Camera app

In many cases, the black screen on the camera of your iPhone XS will be linked to a simple malfunction that can be solved by closing the app Camera , waiting a few moments and opening it again. You can also try changing the direction of your iPhone XS camera and then switching it back to the rear camera. These simple configurations will be able to solve your breakdown in a few seconds.

The rear camera of your iPhone XS is malfunctioning: remove all the accessories

It will happen that the operating problem you are currently having on your iPhone XS actually comes from the accessories used, such as the protective case or the protective film for exemple. These will be able to effectively cover the camera of your iPhone XS. In case you have a problem with the rear camera of your smartphone, be sure to remove all of these accessories to see if the malfunction persists.

If there is no autofocus on the camera on the back of your iPhone XS, proceed to the latest update of your smartphone

If the flashlight or the rear camera of your iPhone XS no longer works, it is possible that you need update your smartphone or that there was a iOS update error . It will therefore be necessary to ensure that you download and install the new version of iOS system in order to make all the functions of your smartphone functional.

Contact Apple Support

If after all these manipulations and checks, the camera or the flash of your iPhone XS still does not work, you will have to go to a Apple Store or contact directly the Apple Support to find out what service options are available.

Resetting your iPhone XS if there was a problem with the back camera

It will also be possible to reset your iPhone XS to factory settings. On the other hand, it will be necessary to be aware that this technique will delete all the information and settings contained on your smartphone . It is therefore recommended to contact the Apple service before this process, and to carry out a safeguard of your iPhone XS.

If you want more information about your iPhone XS, we invite you to browse the other pages in the category: iPhone XS.