Your iPhone XS remains stuck on the apple and you can no longer use it to make your phone calls, write your messages or even go on the Internet? It is common that your iPhone XS bug without you understanding why. In this situation, of course, you will have to quickly find the cause of such a problem in order to be able to use your iPhone XS again. You will therefore read in this article all the steps to follow if you want to unlock your iPhone XS if the screen of your device remains frozen at the Apple logo.

stuck on apple iphone-xs

Why your iPhone XS stuck on apple?

The fact that your iPhone XS stuck on the apple could be due to several causes. First of all, it could be a simple system problem that will resolve itself once your device restarts. It could also be a software problem: the blocking of your iPhone XS on the Apple logo could be related to the update of your device, the update of an app or even a restore from iTunes or iCloud. The majority of material problems, on the other hand, turn out to be much more difficult to solve, because they can be linked to a your iPhone XS overheating, exposure to too low temperatures, a faulty battery… Finally, your iPhone XS may freeze just after a jailbreak. Jailbreaking your iPhone XS could be harmful to your device and lead to serious issues.

When your iPhone XS gets stuck at the Apple logo, proceed to force restart your device

It is possible that the fact that your iPhone XS remains stuck on the apple no longer allows you to turn it off and then turn it back on in the classic way. In this situation, you will need to force restart your telephone. You will therefore have to, when you have the iOS 16 system version, press the volume up button but also the volume down button on your iPhone XS and then release them directly by following. You will then have to hold the side button down and then release it when the Apple logo appears on the screen of your iPhone XS. If you are using a system version other than iOS 16, you will need to find out about other methods of force restarting your device.

Let your iPhone XS drain its battery when the screen freezes on the Apple logo

If your iPhone XS remains stuck on the Apple, let it completely drain its battery before putting it back to charge using an Apple-approved charger. In most cases, it will restart in the classic way and your problem will be solved.

Troubleshoot iPhone Stuck on Logo Without Losing Information with ReiBoot Program

The programme reboot can help you recover all the data while unlocking your iPhone XS. You will have to connect your iPhone XS to your computer via a USB cable and click on Repair the operating system. Then click on Repair now then download the firmware and choose a location on your pc. Once the download is complete, tap Repair Now and then restart your iPhone XS. You should find your iPhone XS as you left it just before it bugged and got stuck on the apple.

Freezing your iPhone XS on the apple: the recovery option

It will be possible to restore your iPhone in recovery mode if it gets stuck without any other alternative. However, this method risks deleting all the data and information stored on your iPhone XS: you will need to back up your device to be able to enter recovery mode. We will see how to do it:

  • Backup your iPhone XS via iCloud or other backup way
  • Connect your iPhone XS to your pc
  • Launch iTunes on your computer
  • Go into recovery mode
  • Choose Restore in the iTunes window

Resetting your iPhone XS

You can also try to reset your iPhone XS to factory settings, knowing that this method will also delete all of your data. Do not hesitate to contact the apple services in order to define the best alternative for your problem.

In case you are looking for other information on your iPhone XS, we invite you to browse the tutorials in the category: iPhone XS.