Your iPhone XS Max remains stuck on the Apple logo and you can no longer use it to make your phone calls, write your messages or even go on the Internet? It is common that your iPhone XS Max bug without you understanding why. In this situation, you will obviously have to quickly find the reason for such a problem in order to be able to use your iPhone XS Max again. You will then read in this article all the steps to follow to then unlock your iPhone XS Max when the screen of your device remains frozen on the Apple logo.

stuck on apple iphone-xs-max

Why your iPhone XS Max stuck on apple?

The fact that your iPhone XS Max stuck on the apple can be due to several reasons. First of all, it could be a simple system bug that will resolve itself once your device restarts. It could also be a software problem: the blocking of your iPhone XS Max on the Apple logo could be linked to the update of your device, the update of an application or even a restoration from iTunes or iCloud. Most hardware malfunctions will be much more difficult to resolve, simply because they may be related to a your iPhone XS Max overheating, to exposure to too low temperatures, to a faulty battery… Finally, it will happen that your iPhone XS Max freezes after a jailbreak. Jailbreaking your iPhone XS Max can be harmful to your device and cause serious problems.

If ever your iPhone XS Max gets stuck on the Apple logo, force restart your device

It may be that the fact that your iPhone XS Max remains stuck on the apple no longer allows you to turn it off and then on again in the classic way. In this situation, you will need to force restart your phone. If you have the iOS 16 system version, you will need to press the volume up key but also the volume down button on your iPhone XS Max and then release them directly by following. You will then have to hold the side button down and then release it when the Apple logo appears on the screen of your iPhone XS Max. In case you are using any other software version than iOS 16, then you need to learn about the other methods to force restart your device.

Let your iPhone XS Max drain its charge when the screen freezes on the Apple logo

If your iPhone XS Max remains stuck on the Apple, let it completely empty of its charge before recharging it using an Apple-approved charger. As a rule, it will restart correctly and your problem will be solved.

Unlock Logo Stuck iPhone without Data Loss via ReiBoot Software

The software reboot will allow you to find your information while unlocking your iPhone XS Max. You will need to connect your iPhone XS Max to your pc through a USB cable and click on Repair Operating System. Then click Repair Now then download the firmware and choose a location on your computer. Once the download is complete, tap Repair Now and then restart your iPhone XS Max. You should therefore recover your iPhone XS Max as you left it just before it bugged and got stuck on the apple.

Freezing iPhone XS Max on Apple: Recovery Mode

It will be possible to restore your iPhone in recovery mode if it gets stuck without any other alternative. However, this method risks erasing all of your data and information stored on your iPhone XS Max: you will need to back up your device if you want to go into recovery mode. We will see how to do:

  • Back up your iPhone XS Max using iCloud or another backup way
  • Connect your iPhone XS Max to your computer
  • Launch iTunes on your laptop
  • Go into recovery mode
  • Choose Restore in the iTunes window

Resetting your iPhone XS Max

You can also try to reboot your iPhone XS Max to factory settings, knowing that this method will also erase all of your data. Do not hesitate to contact the apple services to determine the best alternative for your breakdown.

In the event that you want other solutions on your iPhone XS Max, we invite you to read the other pages in the category: iPhone XS Max.