It is possible that although your iPhone XR is on, the screen remains black, making it difficult to use your device. It is also possible that theyour iPhone XR screen gets stuck on the Apple logo. In this case, you will have to perform several operations to try to repair your iPhone XR. Thus, you will see with this article the steps to follow in the event that the screen of your iPhone XR is stuck on a black background, despite the fact that it is still on.

On but the screen stays black iphone-xr

If your iPhone XR is on but the screen remains black, proceed to force restart your smartphone

Force restarting your iPhone XR will help you fix the black screen issue you are having with your smartphone. Once your smartphone restarts, wait to see if the screen lights up.

iPhone XR screen locked on a black background: Drain your smartphone battery

It is possible that despite the fact that your iPhone XR is on (because you perceive a certain brightness or because it vibrates for example), you have to wait for your smartphone to completely drain its battery. Once your iPhone XR is off, connect it to a power source using an Apple-approved USB cable. Once your iPhone XR is charged, try to turn it on again.

The screen of your iPhone XR turns on but remains stuck on a black color when turning on: recovery mode

If your iPhone XR screen turns on but is stuck on a black color when turning it on, you need to follow the steps below:

  • Reconnect your iPhone XR to your Mac
  • Go to the Finder
  • Go to iTunes
  • Identify the version de MacOS present on your Mac
  • Choose your iPhone XR on your Mac
  • Press and hold the side keys of your iPhone XR until the screen of the recovery mode appears
  • Choose Update

Black screen after immersing your laptop in liquid

It is possible that thescreen of your iPhone XR is black following contact with a liquid. This tutorial will explain all the steps to follow in order to repair your smartphone and be able to use it again, whether it is for any liquid (water, drink, etc.). In any case, it will not be necessary especially not turn on your iPhone XR directly after dropping into a liquid .

If your iPhone XR screen is going to stay black after being dropped, call Apple Support

It is common that after falling, the screens of some iPhones remain stuck on a black color . In this specific case, it is damage related to the breakage of certain components which must be analyzed by professional technicians . You will therefore have the possibility of joining the Apple after-sales service or to go directly to the Apple Store nearest with guarantee of your product.

If you are ever looking for other solutions on your iPhone XR, we invite you to browse the other articles in the category: iPhone XR.