It is likely that although your iPhone 11 Pro is on, the screen remains black, making it difficult to use your device. It is also possible that theYour iPhone 11 Pro screen gets stuck on the Apple logo. In this specific case, you will have to perform certain operations to be able to try to repair your iPhone 11 Pro. Thus, you will see with this article all the steps to follow in the event that the screen of your iPhone 11 Pro is stuck on a black background, despite the fact that it is still on.
If your iPhone 11 Pro is on but the screen remains black, proceed to force restart your phone
Force restarting your iPhone 11 Pro might help you fix the black screen crash you are experiencing on your phone. Once your phone restarts, wait to see if the screen turns on.
iPhone 11 Pro screen stuck on black background: Drain your phone battery
It is likely that despite the fact that your iPhone 11 Pro is on (because you perceive a certain brightness or because it vibrates for example), you will have to wait for your phone to completely drain its battery. Once your iPhone 11 Pro is off, plug it into a power source using an Apple-approved USB cable. Once your iPhone 11 Pro is charged, try to turn it on again.
Your iPhone 11 Pro screen turns on but is stuck on a black color on startup: recovery mode
If the screen of your iPhone 11 Pro turns on but remains stuck on a black color when starting it, you will have to follow the steps below:
- Reconnect your iPhone 11 Pro to your Mac
- Open the Finder
- Open iTunes
- Identify the version de MacOS installed on your Mac
- Select your iPhone 11 Pro on your Mac
- Press and hold the side keys of your iPhone 11 Pro until the screen of the recovery mode appears
- Select Update
Black screen after immersing your laptop in liquid
It is likely that thescreen of your iPhone 11 Pro is black following contact with a liquid. This tutorial will explain all the steps to follow in order to repair your phone and be able to use it again, whether it is for any liquid (water, drink, etc.). In any case, it will not be necessary especially not turn on your iPhone 11 Pro again directly after dropping into a liquid .
If your iPhone 11 Pro screen will stay black after being dropped, contact Apple Support
It is common that after falling, the screens of some iPhones remain stuck on a black color . In this case it is damage related to the breakage of certain components which will have to be analyzed by professional technicians . You therefore have the option of contacting the Apple after-sales service or to go directly to the Apple Store nearest with guarantee of your product.
If you want other tutorials on your iPhone 11 Pro, we invite you to see the tutorials in the category: iPhone 11 Pro.
