Want to unlock your iPhone XR for use, but Face ID is a problem? This will prove to be very annoying as facial recognition is still one of the most secure and fastest ways to start using your standby device. We will then detail with this article all the steps to follow in order to try to make the Face ID function operational again.

face id not working iphone xr

If Face ID no longer works on your iPhone XR, restart your device

If you notice a malfunction with the Face ID of your iPhone XR, turn off then turn on your device. Next, enter your confidential access code then try using Face ID again. Restarting your device may have solved your breakdown de facial recognition .

Problematic Face ID: Make sure your iPhone XR is up to date

Check for possible updates in the event Face ID is an issue on your device. Then migrate to the latest version of iOS and then test the Face ID function on your iPhone XR again.

Is the Face ID function set up well with your iPhone XR?

First, you will need to make sure that the Face ID feature is properly configured on your device. Here's how:

  • Appointment in Part Settings of your iPhone XR

  • Visit Face ID and code

  • Be sure that Face ID is properly configured and that all of the functions you want to use it with, like Unlock iPhone by way of example, are correctly activated

Are your device unlock conditions optimal?

If you want to use the Face ID function on your iPhone XR, the brightness of your device either sufficient and that you find in a sufficiently bright environment so that most of your facial features can be recognized. Furthermore, your face or, well discovered if you want to be detected by the camera of your iPhone XR. If you wear sunglasses , remove them. Also, be careful not to cover your device's camera with your finger when unlocking.

Is the TrueDepth camera obstructed?

Also make sure the camera TrueDepth of your iPhone XR is clear. If dust or debris is there, remove it. If a layer of oil or the like covers the camera of your iPhone XR, clean the lens with a clean, dry, lint-free towel.

Face recognition problem with your iPhone XR: reset Face ID

It is possible to reset Face ID on your iPhone XR. It is of course possible to configure this function again afterwards. We are going to discover the steps to follow in order to be able to reset the Face ID function on your iPhone XR:

  • Appointment in Part Settings of your iPhone XR

  • Go to Face ID and code

  • Press reset Face ID

Here are the steps to follow in order to set up the Face ID function again on your iPhone XR:

  • Appointment in Part Settings of your iPhone XR

  • Press Configure Face ID

  • Reconfigure Face ID functionality on your iPhone XR

Setting up a new look on your iPhone XR

For' avoid the detection malfunctions of your face by your iPhone XR, we suggest you add a new appearance. This second appearance will adapt to your changes in physical appearance. We'll find out how to do it:

  • Appointment in Part Settings of your iPhone XR

  • Press Configure Face ID

  • Press Configure a new appearance

  • Stand in front of your device and position your face in the frame

  • Slowly move your face to complete the circle

  • Press Accessibility options

  • Press Continue

  • Slowly move your face so you can complete the circle again

  • Press OK

Call Apple Support and add a 2nd skin to your iPhone XR

If your device's facial recognition failure persists, you can contact Apple after-sales service to see if it is possible to have your device repaired.

If you are ever looking for other solutions on your iPhone XR, you can browse the other pages in the category: iPhone XR.