Looking to unlock your iPhone X so you can use it, but Face ID is a problem? This will prove to be very annoying because facial recognition is one of the safest and fastest ways to start using your laptop in standby. We will then detail with this article the steps to follow to be able to try to make the Face ID function operational again.
If Face ID no longer activates on your iPhone X, restart your phone
If you notice a bug with the Face ID of your iPhone X, turn off then turn on your mobile phone. Next, type your confidential access code then try using Face ID again. Restarting your laptop may have fixed your breakdown de facial recognition .
Problematic Face ID: Make sure your iPhone X is up to date
Check for updates if there is a problem with Face ID on your phone. So upgrade to the latest version of iOS then try the Face ID feature on your iPhone X again.
Is the Face ID function set up correctly from your iPhone X?
First, you will have to make sure that the Face ID functionality is correctly configured on your cellphone. Here is the technique:
- Appointment in Part Settings of your iPhone X
- Meeting on Face ID and code
- Be sure that Face ID is correctly configured and that the functions with which you wish to use it, such as Unlock iPhone for example, are well activated
Are the conditions for unlocking your mobile phone optimal?
To be able to use the Face ID function on your iPhone X, it will be necessary that the brightness from your laptop or sufficient and that you find in a fairly bright place so that the majority of your facial features can be recognized. Furthermore, your face or, well discovered to be detected by the camera of your iPhone X. If you wear sunglasses , remove them. Also, be careful not to cover your phone's camera with your finger when unlocking.
Is the TrueDepth camera obstructed?
Also make sure the camera TrueDepth of your iPhone X is clear. If dirt or debris is there, remove it. If a layer of oil or the like covers the camera of your iPhone X, clean the lens with a clean, dry, lint-free towel.
Face recognition problem on your iPhone X: reset Face ID
It will be possible to reset Face ID on your iPhone X. It is of course possible to configure this function again afterwards. We will discover the steps to follow to reset the Face ID function on your iPhone X:
- Appointment in Part Settings of your iPhone X
- Visit Face ID and code
- Press reset Face ID
Here is the procedure to follow in order to set up the Face ID function again on your iPhone X:
- Appointment in Part Settings of your iPhone X
- Press Configure Face ID
- Reconfigure Face ID functionality on your iPhone X
Setting up a 2nd skin on your iPhone X
For' avoid the detection issues of your face by your iPhone X, we recommend that you add a 2nd appearance. This second appearance will adapt to your physical appearance changes. We'll find out how to do it:
- Appointment in Part Settings of your iPhone X
- Press Configure Face ID
- Press Configure a 2nd appearance
- Stand in front of your laptop and put your face in the frame
- Slowly move your face so you can complete the circle
- Press Accessibility options
- Press Continue
- Slowly move your face so you can complete the circle a second time
- Press OK
Contact Apple Support and add a 2nd skin to your iPhone X
If your laptop's facial recognition failure persists, do not hesitate to contact Apple Customer Service to see if it is possible to have your laptop repaired.
If you are ever looking for other information on your iPhone X, we invite you to look at the other articles in the category: iPhone X.
