Looking to unlock your iPhone 11 Pro Max so you can use it, but Face ID is missing? This will prove to be very annoying because facial recognition is one of the safest and fastest ways to start using your idle mobile phone. You will then see in this article the steps to follow to be able to try to make the Face ID function operational again.
If Face ID no longer works on your iPhone 11 Pro Max, restart your mobile phone
If you observe a malfunction concerning the Face ID of your iPhone 11 Pro Max, turn off then turn on your mobile phone. Next, type your access code then try using Face ID again. Restarting your mobile phone may have solved your breakdown de facial recognition .
Face ID is missing: check that your iPhone 11 Pro Max is up to date
Check for possible updates if Face ID is missing on your mobile phone. Then migrate to the latest version of iOS and then test the Face ID function again with your iPhone 11 Pro Max.
Is the Face ID function correctly configured on your iPhone 11 Pro Max?
To begin with, you will have to make sure that the Face ID functionality is correctly configured on your mobile phone. Here's how:
- Open the game Settings of your iPhone 11 Pro Max
- You have to go on Face ID and code
- Be sure that Face ID is correctly configured and that all the features with which you wish to use it, such as Unlock iPhone for example, are well activated
Are the conditions for unlocking your mobile phone optimal?
If you want to use the Face ID function on your iPhone 11 Pro Max, you will have to brightness from your mobile phone or sufficient and that you find in a fairly bright place so that your facial features can be recognized. Furthermore, your face or, well discovered to be detected by the camera of your iPhone 11 Pro Max. If you wear sunglasses , remove them. Also be careful not to cover the camera of your mobile phone with your finger when unlocking.
Is the TrueDepth camera clogged?
Also make sure the camera TrueDepth of your iPhone 11 Pro Max is clear. If dust or debris is there, remove it. If ever a layer of oil or other covers the camera of your iPhone 11 Pro Max, clean the lens with a clean, dry and lint-free towel.
Facial recognition malfunction on your iPhone 11 Pro Max: reset Face ID
It will be possible to reset Face ID on your iPhone 11 Pro Max. It is of course possible to configure this function again later. We will discover the steps to follow in order to reset the Face ID function on your iPhone 11 Pro Max:
- Open the game Settings of your iPhone 11 Pro Max
- Go to Face ID and code
- Select reset Face ID
Here is the procedure to follow in order to configure the Face ID function again on your iPhone 11 Pro Max:
- Open the game Settings of your iPhone 11 Pro Max
- Select Configure Face ID
- Reconfigure the Face ID functionality on your iPhone 11 Pro Max
Setting up a new look on your iPhone 11 Pro Max
For' prevent the detection malfunctions of your face by your iPhone 11 Pro Max, we suggest you add a new appearance. This second appearance will adapt to your physical appearance changes. We'll find out how to do it:
- Open the game Settings of your iPhone 11 Pro Max
- Select Configure Face ID
- Select Configure a new appearance
- Stand facing your mobile phone then put your face in the frame
- Gently move your face to complete the circle
- Select Accessibility options
- Press Continue
- Gently move your face so you can complete the circle again
- Select OK
Contact Apple Support and add a 2nd skin to your iPhone 11 Pro Max
If your mobile phone's facial recognition failure persists, you can contact Apple Customer Service to see if it is possible to have your mobile phone repaired.
If you ever want other solutions on your iPhone 11 Pro Max, we invite you to consult the tutorials in the category: iPhone 11 Pro Max.
